Return Policy
Our return policy is valid for 14 days from the date of purchase. If 14 days have passed since your purchase, we cannot offer a refund or exchange. This policy applies only to defective, damaged products, or if you received an item different from your order.
To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Please provide a receipt or proof of purchase to complete your return.
Refunds:
After receiving and inspecting your return, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a few days.
Sale Items:
Only regular-priced items are eligible for refunds. Unfortunately, sale items cannot be refunded.
Exchanges:
We only replace items that are defective or damaged. If you need to exchange an item for the same product, please contact us at annafeuapparel@gmail.com.
Shipping:
You will be responsible for paying your own shipping costs to return an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Please provide a receipt or proof of purchase to complete your return.
Refunds:
After receiving and inspecting your return, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a few days.
Sale Items:
Only regular-priced items are eligible for refunds. Unfortunately, sale items cannot be refunded.
Exchanges:
We only replace items that are defective or damaged. If you need to exchange an item for the same product, please contact us at annafeuapparel@gmail.com.
Shipping:
You will be responsible for paying your own shipping costs to return an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.